Lisa A. Clayton
President, Source Potential, Inc.

Founder and President, Lisa A. Clayton offers more than 25 years' experience in the professional training and consulting industry. As an independent business consultant and founder of Source Potential, Inc., she has provided training, consulting services and learning solutions to such clients as American Express, G.E. Capital, HSBC, Alcatel-Lucent, Carlton Senior Living and Cornerstone. Her expertise in Customer Service, Leadership, Global Diversity and Inclusion as well as Communication and Team Building programs has contributed to successful global training deployments, facilitator certifications, learning sustainability tools and project management for these clients.

She has developed a unique learning methodology which promotes development of individual potential and application of learning concepts. This methodology is being recognized by organizations as a preferred choice for training events, conference venues, workshops and executive coaching sessions. Her first book release will be in 2010: " Rediscovering Your Source Potential: Shifting Learning for Passion, Power and Performance." The book focuses on the unique Source Potential learning approach that has been proven to increase performance levels.

Lisa contributed two years building a worldwide customer service training company until spinning off to form Source Potential, Inc. She directed all training design, development and delivery systems, as well as sales and marketing strategies. Past clients include Bank of America, Charles Schwab and Intuit.

Lisa spent eight years as a Senior Consultant and Global Project Manager for Achieve Global, a worldwide professional training firm. She traveled throughout the world developing master facilitators to deliver Achieve Global products. Her background also features extensive analysis and original creation of leadership, coaching, service and sales quality and diversity training. She has extensive experience working with various cultures throughout the world and is certified in cultural competency models.

Skilled in working with leaders at all levels, Lisa conducts organizational assessments, facilitator and learning improvement workshops, as well as executive coaching to support change initiatives. Lisa is a certified trainer in the Personality Color Indicator (PCI)™ and delivers the assessments to all her present clients for teambuilding and coaching sessions. Her creative approach and motivational techniques leave a powerful impact on customer experiences and provide a direct link to better business results.

Experience:

• President and CEO, Source Potential, Inc.
  
• Senior Vice President, Training and Development, Creative Learning Advantage, Inc.
  
• Senior Consultant and Global Project Manager, Kaset International (presently Achieve Global) and American Express
  
• Assistant Vice President, Sales and Service Quality Training, Provident Credit Union
  
• Key Note Speaker, Genesys-Alcatel Lucent Women in Leadership 2008 Conference; American Express Financial Services Leadership 2008 Conference
  
• Presenter, California Association of Assisted Living Spring Conference 2010; Professional Business Women of California Annual Conference 2008; Diversity Leadership Alliance Annual Conference 2005-2008
  
• Senior Sales Consultant and National Conference Speaker, Silver Burdett and Ginn, Paramount Communications

Education:

• Bachelor of Science in Education
  Bowling Green State University; Bowling Green, Ohio

• Master of Science in Administration
  University of Dayton; Dayton, Ohio

Contact Information:

Source Potential, Inc.
795 Main Street
Half Moon Bay, CA 94019

Phone 650.712.0300
Mobile 650.619.8200
Fax 650.726.7611
E-mail lisa@sourcepotential.com
Web www.sourcepotential.com